Personalised Loyalty Video
Unibet – Thank You
Thanking a customer for being loyal over the time they've been with you is a great way to reinforce loyalty and continue to maintain that relationship. Kindred recognised this, and their online gaming brand, Unibet, developed a player engagement strategy to thank their longer-term customers with a personalised video and a redeemable gift.
This personalised video campaign was separated into two key themes - slot machines and casino - and used to thank the customer for their loaylty and tell them how they'd played various games with Unibet over the years.